Housing Disrepair
If your landlord has left your home in disrepair, you have rights. We help council and housing association tenants get repairs done — and, where appropriate, recover compensation for the disruption and harm caused.
How we can help
Your landlord has a legal duty to keep your home in a reasonable state of repair and fit to live in. If you have reported problems and they have not been put right in a reasonable time, you may be entitled to have the repairs carried out and to claim compensation.
We deal directly with your landlord on your behalf, so you do not have to keep chasing. We act for council tenants and housing association tenants across England and Wales.
Problems we help with
- Damp and mould
- Leaks and water damage
- Structural disrepair
- Heating and hot water issues
- Unsafe living conditions
- Faulty windows, doors and drainage
What to gather before you contact us
- Photographs of the disrepair, if you have them
- Any reports you have made to your landlord
- Details of how the problems have affected you
Don't worry if you don't have everything — we can guide you through it.
How claims are funded
We will explain the funding options available to you clearly and in writing before you commit to anything. Every claim is assessed individually and we do not guarantee any particular outcome or amount.
Your home should be safe to live in
If your landlord has let you down, let us help put it right.